The company says customers can visit National Grid’s Outage Central website for updated outage and safety information. This included 100,000 customers from Buffalo to Rochester. Kathy Hochul said that nearly 300,000 residents statewide lost power at height of the storm. What is the National Grid telephone number for upstate New York, Massachusetts, About 177,000 customers were affected across switchyard along the Genesee. A date for when you’d like your service to start. Your personal details (including social security number). In Northern New York, remaining single customer outages and isolated pockets of customers in the most severely impacted areas will be restored through the overnight hours and into Tuesday, according to National Grid. The address or meter number of the property you want services at. Restoration is also expected to be complete by midnight Tuesday in most of Erie and Niagara counties with single customer outages and isolated pockets of customers in most severely impacted areas seeing power restored through the overnight hours and into Tuesday. Each map provides the location and specific information for selected electric distribution lines and associated substations within the National Grid NY electric. The power company also reports that any remaining storm-related outages are expected restored by midnight Tuesday in Chautauqua, Cattaraugus and Allegany counties. National Grid said in Genesee, Orleans and Monroe counties, crews are working to restore restoring service hour-by-hour and 95% of customers in these areas will have service restored by 5 p.m. “While we have made steady progress, there is still work to be done and our expanded field force will continue to work around the clock to ensure every customer’s service is restored as safely and quickly as possible,” National Grid’s vice president of New York Electric Operations Matt Barnett said in a statement.īarnett said outages remain in Erie, Genesee, Monroe, Orleans and Niagara counties in Western New York and the Finger Lakes, and Jefferson, Lewis and St. Welcome to National Grid, providing New York and Massachusetts with natural gas and electricity for homes and businesses. ![]() The storm caused damage to trees, power lines and utility poles and residential properties. The National Weather Service reported gusts of more than 70 mph (113 kph) in several counties, including Erie, Niagara and Genesee. National Grid says crews have restored power to nearly 212,000, or 97%, of customers impacted by Saturday’s strong winds throughout Upstate New York.
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